Welcome

Our corporate and personal insurance services easily deliver what you truly need. We look at each client relationship as a whole, which is an integral part of our shared community. At SFM, insurance is more than a quote… it is a relationship based on knowledgeable advice and grounded protection.

Contact Us

We’re here for you. Send your questions to us at DiscoverUs@sfminsurance.com or contact your neighborhood office and our team of seasoned experts will work with you from beginning to end, day or night.

For immediate assistance, day or night, call 866-462-0924 or click here to access SFM’s Customer Support Portal.

Our Services

Grounded protection. Peace of mind.

Commercial Insurance Icon

Commercial Insurance

Every business is different and has different needs. We’ve earned our reputation as one of the fastest-growing commercial insurance providers by slowing down enough to really get to know our clients’ businesses, offering tailor-made options respective of their risks and needs. Contact SFM Insurance today for a complimentary risk review and recommendation of solutions.

Click to see offerings

    We’re ready to manage your business’s risks today.Coverage solutions include:

    • Property
    • Building/Business Personal Property
    • Electronic Data Processing
    • Equipment Breakdown
    • Business Income
    • Inland Marine
    • Flood & Earthquake
    • General Liability
    • Automobile
    • Commercial Umbrella
    • Ocean Marine
    • Cargo Coverage
    • Worker’s Compensation
    • Excess Worker’s Compensation
    • Bonds
    • Cyber Liability
    • Directors & Officers

Personal Insurance Icon

Personal Insurance

With more than 100 years under our belt, we understand the personal insurance needs of our clients in Southern and Central Ohio and beyond. Good insurance isn’t a matter of a quick quote or catchy character, it is about complete protection that enhances security and promotes peace of mind. Contact SFM Insurance today to begin a down-to-earth conversation that builds personal protection for your future.

Click to see offerings

    Our personal insurance offerings include a full list of options, designed for your protection:

    • Homeowners
    • Secondary Residence (Vacation Home)
    • Renter’s
    • Condominium
    • Rental
    • Mobile Home
    • Flood /Earthquake
    • Automobile
    • Personal Umbrella
    • Motorcycle
    • Non-owned Automobile
    • Personal Watercraft
    • Personal Collections
    • Antique Automobile
    • Scheduled Jewelry

Agricultural Insurance Icon

Agricultural Insurance

With our locations nestled in the best farmland Ohio has to offer, we understand the importance of protecting your agribusiness. With insurance coverage focused, but far-reaching, we work with our clients to protect their land, equipment and hard work so they can keep working soundly to provide for our communities. Contact SFM Insurance today to discover how we can help you protect your agribusiness operation.

Click to see offerings

    • Farm Comprehensive Liability
    • Personal Liability
    • Personal Injury
    • Blanket Farm Personal Property
    • Scheduled Farm Personal Property
    • Rented Farm Personal Property
    • Private Power Poles/Antennas
    • Farm Cargo Coverage
    • Loss of Income
    • Builder’s Risk
    • Pollution Liability
    • Watercraft
    • Livestock Suffocation
    • Data Processing
    • Extra Expense

Life Insurance Icon

Life Insurance

You’re an essential link in the life of your family and your business. We provide experienced and innovative insurance advice based on a solid foundation of product knowledge. Contact SFM Insurance today, and let us help you ease the transition later for those around you.

Click to see offerings

    • Life – Business
    • Buy-Sell Agreements
    • Key Man Life Insurance
    • Financing Obligations
    • Payroll Deduction Programs
    • Life- Individual
    • Estate Plans
    • Survivor Benefits
    • Juvenile
    • Final Expense

Health Insurance Icon

Health Insurance

The landscape of health insurance is constantly changing and filled with questions. We’ve helped our clients by keeping it simple. We’ve talked them through what coverage the law says they have to have and offered advice on what they ought to have by taking into consideration their unique lifestyle and situation. Contact SFM Insurance today to discover solutions for your health insurance situation.

Click to see offerings

    • Health
    • Group
    • Individual
    • Medicare
    • Dental Programs – Group and Individual
    • Long Term Care
    • Disability Income- Group and Individual
    • Long Term Disability
    • Short Term Disability

Claims Icon

Claims

To file a claim online or make a direct bill payment, click here to be taken to our Client Services page where you can access your carrier’s website. For all other insurance questions or needs, please email us at DiscoverUs@sfminsurance.com or contact us at the location closest to you. For immediate assistance, day or night, call 866-462-0924 or click here to access SFM’s Customer Support Portal.

Click to see locations

    • Wilmington
      2333 Rombach Ave.
      P.O. Box 930
      Wilmington, OH 45177
      P: 937.382.2546
      F: 937.383.3877
    • Chillicothe
      250 North Plaza Blvd.
      P.O. Box 1669
      Chillicothe, OH 45601
      P: 740.775.3444
    • Cincinnati
      4605 Duke Drive
      Suite 105
      Mason, OH 45040
      P: 513.229.8333
      F: 513.229.8366
    • Delaware
      96 West William St.
      Delaware, OH 43015
      P: 740.363.1321
      F: 740.369.4179
    • Springboro
      76 N. Main St.
      Springboro, OH 45066
      P: 937.748.5000
      F: 937.748.5005


About SFM

People first. Honesty always.

We are an innovative company committed to securing personalized risk management solutions.

Our Mission

Innovation comes in many forms and is a lot more than the latest app or newest device. At SFM Insurance, we bring innovation to the insurance industry where it matters – in our coverage and customer service. We’re committed to always finding more secure, personalized risk management solutions and communicating them in an easy-to-understand, down-to-earth way that allows us to be trusted advisors to businesses, friends and neighbors throughout Ohio, Kentucky, Indiana and beyond.

People are our focus, insurance is our offering

Whether for our employees, customers or providers, we’re in the business of building strong relationships with people, centered on the belief that insurance is a valuable product that provides the security and peace-of-mind upon which the best communities are built. Always approachable, we’re trusted advisers in the business of helping you make the most educated risk-management decisions.

We are driven to succeed, honestly

We work hard and have fun doing it. Our relationships with each other drive us to push ourselves in a way that preserves the integrity for which we are known. We constantly strive for sustainable growth and an honest profit so that we can endure as a provider of stable employment and helpful products.

We are responsible to our community

Whether supporting our neighbors who need a helping hand or thanking our shareholders who gave us a helping hand, we appreciate and give back to the community and the relationships we’ve built. We strive to make a fair profit for those who invest in us and, in turn, to invest in the communities we call home.


Our History

Smith-Feike-Minton Insurance (SFM) has always been committed to the communities, businesses and individuals we serve. As an innovative company committed to securing personalized risk management, we have certainly learned from managing our own risks – business growth risks, that is – over the past 130 plus years.

SFM Insurance began serving our communities on August 15, 1877, with a farm policy written to R.F. McKay in Wilmington, Ohio. While the original owner of the agency is unknown, Ben LeSourd and Charles S. Thomas were the first official partners to lead the agency between 1888 and 1920. Frank P. Leary then joined what would become Thomas & Leary in 1920. In 1941, Leary’s nephew, John M. Smith, joined the firm, followed by his son, J. Stephen Smith, in 1965. Thus began the second and third generations of leadership of the rebranded Leary Insurance Agency.

Still a hometown insurance business at heart, the agency had big dreams to continue growing and helping a wider pool of clients. From 1965 through 1976, the agency purchased the Frank Skimming Agency, the Feike Insurance Agency, the Ora Foote Agency, and the Harry Metzger Agency – all from the Wilmington, Ohio area – and became Smith-Feike, Inc. A merger with Dale R. Minton’s agency in 1979 created the current-day Smith-Feike-Minton, Inc.

The 1980s brought more growth, and between 1984 and 1988 SFM purchased the Vandervort Insurance Agency, the C.E. Bates Insurance Agency and Hooper & Associates, Inc.

J. Stephen Smith’s son, Brian C. Smith, joined SFM in 1993, becoming the fourth generation of leadership. Inspired to expand our service offerings to more people throughout Ohio, SFM set out in the early ‘90s to add more branch offices. The first branch office opened in 1992 when SFM purchased the Charles C. Evans Agency of Chillicothe, Ohio. Then, in the mid-1990s, the purchase of the Yelton Insurance Agency and Share Insurance Agency brought about the second branch office in Northern Cincinnati. The Burrell Insurance Agency, in Delaware, Ohio, was purchased in 1999, forming the third branch, which currently serves the Delaware and Northern Columbus areas. Most recently, in 2013, SFM purchased Landen Insurance, LLC of Springboro, Ohio, creating the fourth branch office to serve the Springboro and Dayton areas.

Throughout the many purchases, mergers and name changes, one thing has always remained the same – SFM’s commitment to our community, customers, carriers and employees. Centered on the idea that insurance is a valuable product that provides the security and peace-of-mind upon which the best communities are built, SFM will always be approachable, trusted advisers in the business of helping you make the most educated risk-management decisions.



Our Team

Rooted in our heritage. Motivated by your future.

Our Team

As a family business dating back to the 1800s, we’re proud of our heritage. At the same time, we push to build an expanding, top-tier organization able to help our clients while never losing sight of the customer-first, friendly mindset that got us where we are today.

We’re an independent insurance agency dedicated to working with good people to offer better insurance services. Our staff works together in a close-knit environment built on a congenial bond, helping each other, and pushing each other, to serve our customers better.

Brian Smith, CIC President

    Brian joined SFM in 1993 and is currently the fourth generation of leadership. His Finance degree from Xavier University and MBA from the University of Notre Dame allow him to assist his commercial clients in complex coverage solutions. He currently serves on the Clinton County Port Authority Board and is a member of Entrepreneur Organization and the Wilmington Rotary Club.

    brian@sfminsurance.com

    C. Kent Vandervort, CPCU, CLU, ChFC Vice President

      Kent has worked in the insurance industry since 1974 and joined SFM in 1984. His commercial clients benefit from his expertise in life insurance and property & casualty by crafting programs specific to their current needs. He is a graduate of Miami University, a civic leader and currently serves on the Energize Clinton County board.

      kent@sfminsurance.com

      John Luttrell, CIC Vice President

        John joined SFM in 1988 and currently leads our personal lines and agriculture divisions. He creates personalized insurance solutions for individuals and families as well as advises agriculture clients in the coverage they need. He studied at The Ohio State University and currently serves on the Clinton County MRDD board.

        john@sfminsurance.com

        John H. Landen, Jr., CPCU Account Executive

          John joined the agency in 2013 after selling Landen Insurance to SFM. Throughout his 43-year insurance career, he has worked with families and businesses in his community and enjoys working with tough-to-place risks. He is a graduate of the University of Cincinnati and has served in many community programs and organizations.

          johnl@sfminsurance.com

          Anessa D. Hill, CISR Commercial Lines Manager

            Anessa joined SFM in 2010 with over 11 years of experience in the insurance industry. She currently leads our commercial lines department and has earned the Certified Insurance Service Representative and Certified Professional Insurance Agent designations. She is actively involved in Eastern Stars, the American Heart Association and the American Cancer Association.

            anessa@sfminsurance.com

            Carole A. Showalter Commercial Lines Account Representative

              Carole has been with SFM since 1995 and has over 30 years of experience in the insurance industry. She works with our larger, more complex commercial clients, helping them with coverage selection and answering tough questions. She works with and assists on all bonding needs of our commercial clients.

              carole@sfminsurance.com

              Debra Caplinger,
              CISR, CPSR Commercial Lines Account Representative

                Debbie joined SFM in 2000 and currently works in our Select Business Unit. She has been in the insurance industry since 1982 and has obtained the Certified Professional Service Representative and the Certified Insurance Service Representative designations.

                debbie@sfminsurance.com

                Donielle Madaris Commercial Lines Account Representative

                  Donielle joined SFM in 2015 and assists clients in our Select Business Unit. Her background includes customer service and work as a paralegal. She earned her Associated Degree in paralegal studies from the College of Mount Saint Joseph. She remains active in various community causes and enjoys spending time with her family.

                  donielle@sfminsurance.com

                  Cindy Weeden, AFIS Commercial Lines Account Representative

                    Cindy joined SFM in 2015 after working in the underwriting department at Traveler’s. She has been in the insurance industry since 2005 and has achieved the Agricultural Farm Insurance Specialist designation. Her experience on both the agency and carrier side provides a unique perspective for our clients when dealing with varied coverage situations.

                    cindy@sfminsurance.com

                    Sherry Maynard,
                    CPSR, CPIA, CISR Personal Lines Account Representative

                      Sherry has been with SFM since 1993. As the lead Personal Lines Account Representative, Sherry’s dedication to her insurance career has motivated her to earn her CPSR, CPIA and CISR designations. Her clients experience this level of commitment with each coverage conversation. Sherry also is active in the Chillicothe youth bowling leagues.

                      sherry@sfminsurance.com

                      Elizabeth A.
                      Hamilton, CISR Personal Lines Account Representative

                        Libby is a Personal Lines Customer Service Representative and has been with SFM since 2000. With over 30 years of experience in the insurance industry, she assists our clients in selecting the best coverage for their particular situation. She has achieved her Certified Insurance Service Representative designation.

                        libby@sfminsurance.com

                        Robin Barbiea Personal Lines Account Representative

                          Robin joined SFM in 2013 and has over 14 years of insurance experience. She has a B.S. in Business from Wright State University and has prior experience in both the brokerage and banking industries. Robin is active in competitive youth swimming.

                          robin@sfminsurance.com

                          Keri Bickel Personal Lines Account Representative

                            Keri joined SFM in May 2013 after a career in advertising sales. She is a graduate of The Ohio State University with a Bachelor of Science degree in Agricultural Communication. She currently works with the Clinton County 4-H Program as an advisor and volunteer.

                            keri@sfminsurance.com

                            Dona B. Perine Life and Health Account Representative

                              Dona became a member of the SFM team in 2004, first as a claims representative and then as our Life and Health account representative. By actively staying on top of the ever-changing health insurance environment, Dona helps our clients navigate through various choices in both individual and group health insurance issues.

                              dona@sfminsurance.com

                              Carolyn Griehm, CISR Claims Representative

                                Carolyn joined SFM in 2007 as our Claims Service Representative. She works tirelessly as a liaison between our carriers and our clients to satisfactorily resolve claims issues. In addition to her claims responsibilities, she manages SFM’s IT and communications infrastructure.

                                carolyn@sfminsurance.com

                                Julie M. Butcher Controller

                                  Julie came to work at SFM in 1997 as our Controller. She handles the accounting, human resources, IT and building maintenance for all of our corporate offices. Julie is active in and a past president of the Human Resource Association of South Western Ohio and a graduate of Wright State University.

                                  julie@sfminsurance.com

                                  Kelly Ford Administrative Assistant

                                    Kelly joined SFM in 2014 as our Administrative Assistant, with a focus in the accounting department. She graduated from Southern State Community College with an Associate Degree in Accounting. Kelly has over six years of experience in customer service-based positions.

                                    kelly@sfminsurance.com”

                                    Judy Henry Receptionist

                                      Judy joined SFM in 2003 with over 18 years of office and receptionist experience. In addition to the friendly voice you hear when calling SFM, she provides administrative assistance to the management team. Judy is an active volunteer in her church and enjoys spending time with her grandchildren.

                                      judy@sfminsurance.com


                                      Contact Us

                                      Committed to our communities.

                                      Contact Us

                                      Insurance is meant to provide grounded protection and secure peace-of-mind. Send your questions to DiscoverUs@sfminsurance.com or contact your neighborhood office and our team of seasoned experts will work with you from beginning to end, day or night.

                                      For immediate assistance, day or night, call 866-462-0924

                                      To access SFM’s Customer Support Portal, Click Here.

                                      Delaware

                                      96 West William St.
                                      Delaware, OH 43015

                                      P: 740.363.1321
                                      F: 740.369.4179

                                      Springboro

                                      76 N. Main St.
                                      Springboro, OH 45066

                                      P:  937.748.5000
                                      F:  937.748.5005


                                      Client Services

                                      Seasoned experts, day or night.

                                      Client Services

                                      Need to file a claim or make a payment? To file a claim online or make a direct bill payment, click on your carrier’s link, below, to be taken directly to their website. Have a question about filing a claim or about the status of an existing claim? Click here for a full list of our locations and contact information. Our team of seasoned experts are here to work with you from beginning to end, day or night. For all other insurance questions or needs, please email us at DiscoverUs@sfminsurance.com or contact us at the location closest to you.

                                      For immediate assistance, day or night, call 866-462-0924

                                      To access SFM’s Customer Support Portal, Click Here.

                                      Acuity Insurance

                                      To report a claim:
                                      www.acuity.com
                                      or call 800-242-7666
                                      (available 24/7)

                                      To make a payment:
                                      www.acuity.com
                                      or call 800-242-7666

                                      American Modern Insurance Group

                                      To report a claim:
                                      www.amig.com
                                      or call 800-375-2075
                                      (available 24/7)

                                      To make a payment online:
                                      www.amig.com
                                      or call 800-543-2644

                                      Celina Insurance

                                      To report a claim:
                                      www2.celinainsurance.com
                                      or call 800-231-2318
                                      (available 24/7)

                                      To make a payment online:
                                      www2.celinainsurance.com

                                      Central Mutual Insurance

                                      To report a claim:
                                      (client sign-on is required)
                                      www.central-insurance.com
                                      or call 888-263-2924
                                      (available 24/7)

                                      To make a payment online
                                      (client sign-on is required)
                                      www.central-insurance.com

                                      Cincinnati Insurance

                                      To report a claim:
                                      (Online claim reporting not available)
                                      call 877-242-2544 (available 24/7)

                                      To make a payment online:
                                      www.cinfin.com
                                      for clients who receive a bill directly from Cincinnati Insurance

                                      EMC Insurance

                                      To report a claim:
                                      (client sign-on is required)
                                      www.emcins.com
                                      or call 888-362-2255 (available 24/7)

                                      To make a payment:
                                      www.emcins.com

                                      Foremost Insurance

                                      To report a claim:
                                      www.foremost.com

                                      To make a payment online:
                                      www.foremost.com

                                      Grange Insurance

                                      To report a claim:
                                      (client sign-on is required)
                                      www.grangeinsurance.com
                                      Call 800-445-3030 (available 24/7)

                                      To make a payment online:
                                      (client PIN# is required)
                                      www.grangeinsurance.com

                                      Progressive Insurance

                                      To report a claim online:
                                      (client sign-on is required)
                                      www.progressiveagent.com
                                      Call 800-274-4499 (available 24/7)

                                      To make a payment online:
                                      www.progressiveagent.com

                                      Safeco Insurance

                                      To report a claim online:
                                      (Online claim reporting not available)
                                      www.safeco.com/claims-center
                                      Call 800-332-3226 (available 24/7)

                                      To make a payment online:
                                      www.safeco.com
                                      (client sign-on is required)

                                      Travelers Insurance

                                      To report a claim:
                                      www.travelers.com
                                      Call 800-238-6225

                                      To make a payment online:
                                      www.travelers.com
                                      (client sign-on is required)

                                      West Bend Mutual Insurance

                                      To report a claim:
                                      (Online claim reporting not available)
                                      www.thesilverlining.com
                                      Call 877-922-5246 (available 24/7)

                                      To make a payment online:
                                      www.thesilverlining.com

                                      © 2015 SFM Insurance

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